• Mon. Oct 3rd, 2022

Details of training required for door supervisors

ByJanice K. Merrill

May 10, 2022

1. Request

I am writing to request a breakdown of the training given to gate monitors and the areas covered. Specifically, I’m looking to find out if there is any mandatory training regarding doping (who to contact, what to do, what their job responsibility is (if any), etc.) as part of the preliminary training required to start working .

2. Answer

I confirm that the SIA holds the information you requested.

In order to qualify for an SIA license, one of the criteria is that applicants will need to achieve a recognized qualification by undergoing training and passing assessments. The requirement to obtain a recognized qualification is set out on page 10 of Obtaining a License in the Training and Qualifications section. New candidates will be required to achieve the relevant units for the regulated activity in which they wish to work and for which they must obtain a license.

The SIA does not and never was intended to provide training to the private security industry itself. The SIA is required to establish or approve training standards and this is done by creating and publishing specifications for learning and qualifications. These specifications are used by awarding bodies such as the British Institute of Innkeeping, Highfield Awarding Body and NOCN and other recognized government regulated awarding bodies to provide assessment and quality assurance for internationally recognized qualifications. national. These certification bodies must be approved by the SIA and the relevant qualifications regulator (in England, the Office of the Qualifications and Examinations Regulator, OfQual). Training is provided by training providers who are in turn approved and audited by one or more certifying bodies.

To apply for a Door Supervisor License, an applicant must attend and complete four training units: the Common Security Industry Unit, the Door Supervisor Specialist Module, the Conflict Management Module, and the skills in physical intervention. In order to apply for a Gate Supervisor license, an applicant must attend and complete four training modules and pass four exams. The duration of the training must be 45 hours. The training must be delivered over a minimum period of four days where distance learning was used.

2.1 Door Monitoring Training Units

Common security industry knowledge

  • Session 1: Awareness of the law in the private security industry
  • Session 2: Health and safety for the private security guard
  • Session 3: Fire Safety Awareness
  • Session 4: Emergency Procedures
  • Session 5: The private security industry
  • Session 6: Communication Skills and Customer Service

Door Supervisor Specialist Module

  • Session 1: Standards of behavior
  • Session 2: Civil and criminal law
  • Session 3: Research
  • Session 4: Arrest
  • Session 5: Drug Awareness
  • Session 6: Incident Recording and Crime Prevention
  • Session 7: Licensing Law
  • Session 8: Emergency Procedures
  • Session 9: Dealing with vulnerable people
  • Session 10: Managing Queues and Crowds

Conflict management module

  • Session 1: Avoiding Conflict and Reducing Personal Risk
  • Session 2: Defusing conflict
  • Session 3: Resolving and learning from conflict
  • Session 4: Application of communication and conflict management skills for guarding and close protection

Physical Intervention Skills Module

  • Session 1: Introduction to Physical Skills
  • Session 2: Disengagement Techniques
  • Session 3: Escort Techniques

2.2 Changes we made in 2021

From April 2021, a new license-related qualification has gone live. One of the new requirements is that all learners seeking license-linked qualifications from April 2021 must hold a minimum L3 Occupational Emergency First Aid qualification which remains at least 12 months. Another significant change is that Gate Supervisors upon license renewal are required to refresh their physical intervention training and other safety critical content to ensure their training remains current and to reduce loss of skills.

From April 1, 2021, new applicants applying for a Gate Supervisor or Security Guard license will be required to provide proof that they are competent in first aid or emergency first aid, before undertaking the training required to apply. a license. This must meet the requirements of the Health and Safety (First Aid) Regulations 1981. Training centers must confirm that each learner is sufficiently qualified in first aid or emergency first aid.

From October 1, 2021, candidates must hold one of the new diplomas or complete additional training before applying for a door monitor and security guard license. This includes license renewals, as the SIA recognizes that over time skills fade and given the importance of essential safety training, those renewing their training will need to refresh their physical intervention training to ensure that knowledge and skills remain up to date. Gate supervisors will need to resume physical response unit to ensure they have recent training in this area. First aid is also a requirement for learners taking further training from 1 April 2021.

The new qualification requirements linked to the license include the following relevant knowledge subjects:

  • recognize the moral and/or legal obligation to ensure the safety of others
  • identify factors that make a person vulnerable and indicators of abuse
  • how to safely deal with sexual assault allegations
  • identify measures that security should take to help vulnerable people
  • awareness of the use of drugs to facilitate sexual assault, with particular reference to GHB or drugs commonly known as “date-rape drugs”
  • behaviors that may be exhibited by sexual predators, such as close surveillance of people who may be in vulnerable situations, perpetrators buying them drinks or gifts, and suspicious behavior at certain times and places. Improper use of technology, for example bypassing phones is also covered
  • in response to situations and incidents, when it is appropriate to intervene to call a friend for help, to call a licensed taxi, or to request assistance from other professionals or services better placed to assist you
  • how to handle allegations of sexual assault, including following venue/organizational policies and procedures, informing the police and the importance of recording, and documenting all available information

[Reference: FOI 0334]